Managed Service Programs
What a benefit it would be to have some predictability with your IT maintenance costs? A Managed Service Plan is designed to fit your organizational needs to ensure system uptime and usability.
We develop and implement the right management, support, and training plan with you to fully leverage your investment in your existing staff while taking advantage of the broad portfolio of managed services we offer. From operational management and support, on-site or remote network management, phone support, and training, to fully managed and hosted systems, we can provide you with the best solution possible.
Proper systems maintenance is a critical spoke in the Business Continuity wheel. Those aspects of your technology you most depend on become mission critical elements that must be properly maintained and monitored for uptime efficiencies.
We develop and implement the right management, support, and training plan with you to fully leverage your investment in your existing staff while taking advantage of the broad portfolio of managed services we offer. From operational management and support, on-site or remote network management, phone support, and training, to fully managed and hosted systems, we can provide you with the best managed solution possible.
- Systems Monitoring—24x7
- Highly effective and customizable around the clock alarm monitoring and alert system designed to deliver outages and other critical notifications.
- Systems Patch Management—24x7
- Microsoft product patch level testing and implementation management performed on a recurring automated basis.
- Remote Support
- We provide faster time to issue response and resolution. Better on our environment gases!
- Performance Management—24x7
- Proactive tuning and system optimization designed to maximize system efficiencies.
- Inventory Asset Management—24x7
- Track all of your current hardware and software assets, inventories, and license information.
- Data Backup Managementv—24x7
- Best-in-class backup, restore, and data replication and migration capabilities are enabled with storage consolidation.
- System Migration & Upgrades
- Options for migrating entire systems to new hardware without incurring days of costly setup time.
- Endpoint Security
- Centrally managed anti-virus and anti-malware delivery services designed to reduce cost of ownership associated with Antivirus management.
- Disaster Recovery
- Whether you want to replicate critical data only, have mission critical systems imaged for quicker recovery or provide a complete, live, hot site, DNi can show you how.